ACCESSIBILITY STATEMENT

At Atalla Indonesia, we are committed to ensuring that our digital platforms, including our website, are accessible to all people, regardless of ability. As a manufacturer of a wide range of eyewear and optical products—including sunglasses, spectacle glasses, reading glasses, therapy glasses, safety glasses, lenses, display racks, spectacle cases, and mirrors—we understand how essential clarity and visibility are in every aspect of life.

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This Accessibility Statement outlines our commitment to inclusion, the current accessibility status of our website, known barriers, and how we are addressing them. It also provides our contact details so you can reach us if you encounter any difficulties accessing content or services on our site.

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TABLE OF CONTENTS

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1. STATEMENT OF COMMITMENT

2. COMPLIANCE STATUS

3. KNOWN ACCESSIBILITY ISSUES

4. WORKAROUNDS AND FIX PLANS

5. CONTACT INFORMATION

6. ENFORCEMENT AND COMPLAINTS

7. ADDITIONAL CONSIDERATIONS

7.1 ACCESSIBILITY TOOLS

7.2 ALTERNATIVES

7.3 DISPROPORTIONATE BURDEN

7.4 REGULAR UPDATES

8. DISPLAY AND ACCESSIBILITY OF THE STATEMENT

9. LEGAL REQUIREMENTS

10. THANK YOU

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​1. STATEMENT OF COMMITMENT

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Atalla Indonesia is committed to providing a digital experience that is inclusive, accessible, and user-friendly for all visitors. We firmly believe that access to information is a universal right. As part of our dedication to product excellence and customer care, we extend our responsibility to ensure that our website can be navigated and understood by everyone, including individuals with disabilities.

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We aim to design and maintain our website so that it can be easily used by people who rely on assistive technologies and alternative input methods.

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​2. COMPLIANCE STATUS

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Atalla Indonesia’s website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognized guidelines help ensure that web content is:

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• Perceivable – Information and interface components must be presented in ways users can perceive.

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• Operable – Interface components and navigation must be operable through various methods.

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• Understandable – Information and operation of the interface must be comprehensible.

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• Robust – Content must be robust enough to be interpreted reliably by a wide range of user agents, including assistive technologies.

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While we believe we are meeting most Level AA criteria, we continue to audit and enhance our compliance status.

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​3. KNOWN ACCESSIBILITY ISSUES

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Although we strive for full accessibility, we acknowledge that some barriers still exist:

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• PDF Accessibility: Some downloadable PDFs may not be fully accessible to screen readers or keyboard-only users.

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• Video Content: A limited number of videos on our site do not currently include closed captions or audio descriptions.

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• Third-Party Content: Embedded maps, social media feeds, and other third-party widgets may not meet our full accessibility standards.

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We are actively working to address these issues and offer alternatives where possible.

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​4. WORKAROUNDS AND FIX PLANS

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We have the following initiatives in progress:

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• Accessible PDFs: We are replacing or remediating existing PDF documents to ensure they are tagged correctly and readable by screen readers. When possible, we will offer HTML versions.

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• Video Accessibility: Captions are being added to all existing and new videos. Audio descriptions will be implemented for key media.

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• Third-Party Widgets: Where third-party content is not accessible, we are either working with providers or providing alternate access (e.g., downloadable maps or contact details in text form).

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We encourage users to contact us directly if they need accessible alternatives in the meantime.

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​5. CONTACT INFORMATION
 

If you experience difficulty accessing any part of our website, or if you have feedback about how we can improve accessibility, please reach out using one of the methods below:

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PT Atalla Indonesia

Kawasan Industri Pasar Kemis Jl. Putra 1 No.33A

Pasar Kemis Tanggerang-Banten 15560, Indonesia

Email: marketing@atalla.co.id

Phone: +62 813-1514-9662

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We are committed to responding to all accessibility requests as soon as possible.

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​6. ENFORCEMENT AND COMPLAINTS

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Atalla Indonesia takes accessibility concerns seriously. If you believe that your request or issue has not been resolved appropriately, you may escalate it internally by contacting our accessibility team via the email above.

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Depending on your location, you may also have the right to file a formal complaint with a government accessibility authority. In such cases, we will cooperate fully with the investigation and take any necessary corrective action.

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​7. ADDITIONAL CONSIDERATIONS

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7.1 ACCESSIBILITY TOOLS

Our website supports a wide range of accessibility technologies, including:

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• Screen readers (NVDA, JAWS, VoiceOver)

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• Keyboard-only navigation

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• High-contrast browser settings

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• Browser zoom up to 200% without content loss

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• Mobile accessibility features (TalkBack, iOS VoiceOver)

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7.2 ALTERNATIVES

If you are unable to access a particular section of our site, alternative formats of the content (e.g., plain text, large print, audio) are available upon request. Please email us with specific details of the material needed.

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7.3 DISPROPORTIONATE BURDEN

At present, no aspect of our accessibility work has been deemed to impose a disproportionate burden. If such a situation arises—due to significant cost, technical limitations, or third-party restrictions—we will document it clearly in this section and continue to work toward viable solutions.

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7.4 REGULAR UPDATES

This Accessibility Statement is reviewed every six months and updated as improvements are made or new accessibility features are introduced.

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​8. DISPLAY AND ACCESSIBILITY OF THE STATEMENT

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This statement:

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• Is posted on every page of our website via the footer link.

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• Is written in clear, simple language for maximum readability.

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• Is fully accessible via screen readers and keyboard navigation.

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• Is available in alternative formats upon request, including large print and plain text.

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​9. LEGAL REQUIREMENTS

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While Indonesia does not currently enforce a national digital accessibility law, Atalla Indonesia voluntarily follows internationally recognized guidelines (such as WCAG 2.1) and monitors updates to legal frameworks. Our goal is to proactively align with global standards and anticipate future requirements.

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​10. THANK YOU

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We appreciate your interest in Atalla Indonesia and your commitment to an inclusive web. Accessibility is a shared responsibility — and we are proud to play our part in building a digital space where everyone can interact, learn, and do business without barriers.

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Your feedback helps us improve. Please don’t hesitate to contact us with questions, suggestions, or concerns.